Refund Policy

We are committed to delivering high-quality, heart-centered experiences that empower and uplift. We also understand that life happens, and sometimes plans need to change. Please review our refund policy below:

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Books & Digital Products

All books, prints, and digital product sales (including PDFs, downloads, or online courses) are final. If you received a damaged or defective physical book, please contact us within 7 days of delivery for a replacement.

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Coaching Programs & Workshops

Due to the personal and transformative nature of our coaching and live workshops, we do not offer refunds once a program has begun. However, if you are unable to attend or complete your program, you may be eligible for a credit toward future services, provided notice is given within 7 days of the original start date.​

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One-on-One Sessions

Cancellations must be made at least 24 hours in advance to reschedule without penalty. Missed or same-day cancellations are not eligible for a refund.

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Our Promise

We stand by the quality and integrity of our work. If you feel something didn’t align with your expectations, please reach out to us directly. We’re here to listen and improve.

For questions or inquiries, contact: CourageousHeartKai@gmail.com